Last updated: July 2026

This Privacy Policy describes how DIRO Living (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, browse, make a purchase, or interact with our website.

1. Personal Information We Collect

When you visit our website, we may collect certain information about your device, your interaction with the site, and information necessary to process your orders, payments, shipping, and customer support requests.

This may include:

• Device information such as browser type, IP address, time zone, cookie information, pages viewed, products viewed, search terms, and how you interact with our website.
• Contact information such as your name, billing address, shipping address, email address, and phone number.
• Order information such as products purchased, payment status, shipping method, delivery details, and customer service communications.
• Marketing information if you subscribe to our newsletter or choose to receive promotional communications.

1. How We Use Your Personal Information

We use your personal information to:

• Process and fulfill your orders.
• Process secure payments.
• Arrange shipping and delivery.
• Provide customer support.
• Communicate order updates.
• Improve our website and shopping experience.
• Prevent fraud and protect our business.
• Send promotional emails or marketing communications if you have opted in.
• Provide personalized interior design guidance or design services when requested.

1. Sharing Your Personal Information

We may share your personal information with third-party service providers that help us operate our business, including payment processors, shipping carriers, website hosting providers, analytics tools, marketing platforms, and customer support services.

For example, we use Shopify to power our online store. We may also use tools such as Google Analytics, Google Merchant Center, Meta Pixel, and email marketing platforms to help us understand website activity, improve our services, and market our products.

We may also share your information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, remember your preferences, measure advertising performance, and personalize content.

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

1. Email Marketing

If you subscribe to our newsletter or opt in to receive marketing communications, we may send you emails about new products, collections, design inspiration, promotions, and updates from DIRO Living.

You can unsubscribe at any time by clicking the unsubscribe link included in our emails.

1. Data Retention

When you place an order, create an account, contact us, or interact with our website, we will retain your information for our records unless and until you ask us to delete this information, unless we are required to keep it for legal, tax, accounting, fraud prevention, or business purposes.

1. Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information.

To make a privacy-related request, please contact us using the information below.

1. Do Not Track

Please note that we do not alter our website’s data collection and use practices when we receive a Do Not Track signal from your browser.

1. Contact Us

For more information about our privacy practices, questions, or complaints, please contact us by email at:

support@diroliving.com

DIRO Living
Curated in Miami, Florida, United States.